BESCOM is an Electricity supply company wholly owned by Govt. of Karnataka supplying Electricity in the 5 Districts of Karnataka. Collection of Revenue and Maintenance of Customer records happens to be a Very Important Task for its different offices across the area of its jurisdiction. In this context BESCOM is utilizing the services of ECIL in partnership with Terasoft for Spot Billing and Revenue Management of over 6 lakh consumers in two districts of Karnataka on BOO Basis.

KOLAR DISTRICT: Kolar Urban, Urban KGF, Chintamani Urban, Chikkaballpur Sub-Divisions.
TUMKUR DISTRICT: Tiptur Urban Sub-Division, Tumkur Urban Sub Divisions.

Services Offered (in Kolar & Tumkur Districts) are:

  1. Provide necessary Handheld terminals to facilitate the billing at Customer Premises.
  2. Provide necessary Desktops, Servers, UPS, and Printers to facilitate the running of Revenue management software.
  3. Provide qualified Manpower to man the services required.
  4. Provide required stationery for bill generation and report generation.

The operational requirements:

  • The required software meeting the needs of the BESCOM offices (Each sub division) is provided by BESCOM and Customized by Terasoft.
  • The application software so customized has been installed in Sub Divisions of BESCOM, on the Hardware provided by Terasoft to BESCOM.Terasoft has deployed its manpower at the computer centers to run the application software and deliver the bills as may be required.
  • Bills are generated through Hand Held Terminals by the meter readers at the customer locations and handing over of the bills to the customer at his site only.
  • All data are aggregated at the Sub division by Terasoft staff and all MIS reports will be generated by Terasoft personnel and handed over to the BESCOM staff at the sub division.
  • Electricity consumers are served with Spot bills at the doorstep of Consumer.
  • World Bank has made guidelines to all the electric supply companies to adopt for quick realization of money from consumers and billing cycle period reduces to one month from two months.
  • Price range for each consumer will varies from Rs 2.50 to 4.00 depending on the type of services and infrastructure provided.
  • Value addition is high, it not only involves digitization of legacy data further involves the Monthly revenue.