The department of Registration & Stamps in Karnataka stepped into the e-Governance through its KAVERI project to ensure that the department will be one of the best e-governed departments. It helps to change the vision to CITIZEN-CENTRIC and re-orient itself to serve the citizens of Karnataka with world-class quality service wherein it is aimed at returning the documents duly registered within thirty minutes. It enables the inspector General of Registration (IGR&CS) office in the state of Karnataka to totally change the face of the department to meet the challenge of the 21st century through the business process re engineering on the principle of public- private participation. This is the first department in Karnataka, especially a regulatory and tax collecting one, which totally operates on the principle of public-private participation.

This KAVERI project reaches 40 million citizens of the state who visit for registration without a digital divide covering all the rural and urban areas of the state. Thus, it is going to be an e-Governance project wherein the COMMON MAN is going to get the highest benefits of the information technology, which will help in eliminating corruption, bringing transparency and total accountability. Every citizen entered for a land registration will be serviced in 21 minutes with registration and delivery of document. Terasoft achieved this and rated as best implemented project established in 4 months.

Role & Scope of the Work is detailed below:

It is perceived that it will be the responsibility of the agency i.e. ECIL & its consortium partner Tera Software Limited to

    • Provide the entire requisite Hardware and Peripherals to meet the desired service standards.
    • Deploy all the Hardware to various locations; ensure installation & commissioning of the setup.
    • Maintain the Hardware regularly up to pre-determined standards.
    • Provide anti virus kits.
    • Keep the set up at all the locations functional and operational.
    • Install all the requisite software at various locations and provide for software up gradation whenever necessary.
    •  Furniture as per standard design and layout.
    • Consumables as per the requirement
    •  Provide for electronic Token display system
    •  Provide foe telephone lines wherever required.
    • It is the responsibility of the agency to transfer the data on daily basis to the district server / server in the IGR’s office.
    •  Provide electric cabling & make power arrangement
    • Preparation of site/ computer room
    •  Install kiosks
    •  Assist the departmental staff to handle Help desk
    • Provide two operators per sub registrar office/ unit.
    • Provide one operator per district Registrar office.
    • Provide adequate technical support team
    • Provide UPS and Generator backup in case of power failure.
    •       Develop website for transactions over the Internet Operations:

The contract is to provide the IT infrastructure at 171 Sub Registrar offices, 25 District Registrar offices in 25 districts of Karnataka for five years which got extended to another 5+ years based on our performance. The nature of job is to scan all the documents registered in to digital format and store this digital information on a CD for archival purpose. Under this project it is an end-to-end solution involves:

  • Providing IT infrastructure.
  • Providing operational staff (425 Nos.)
  • Providing Infrastructure maintenance
  • Scanning of Documents and storage in database
  • Archival of database.
  • Consumables like Stationary, Power back up, Toners, CD media.

Terasoft has the skill strength of project management and logistics support.

  • Revenues generated on the basis of per page scanned of a registered document. The charges are collected by means of user charges from the citizens by government and the same fund is disbursed for the services.
  • The revenue increases year to year due to increase in the transactions and similarly due to the increase in pages of documents. This yields in increase in net profits because the same infrastructure is used for the increased transactions.
  • There has been a steady growth in Gross revenue from this project received over the past years.
    This project is awarded as best e-governance project (overall winner) this award is awarded by Computer society of India.
  • An Exemplary Leadership and ICT achievement award, awarded by department of Administrative reforms and Public services.
  • The department revenues increased from 100 crores to 132+ crores due to transparency in market value of property.
  • Pages scanned in this project are – 5,91,85,767